No. Once you click Confirm Order, the indent is locked. Reset can only be made by the AEO.
2
Why am I unable to submit an indent for certain mediums?
You can submit indents only for the Mediums of Instruction that are selected in your School Profile. Update the profile and save it before proceeding.
3
What is the 50% limit rule?
The system will not allow orders that exceed 50% of the recorded student strength. This limit ensures accuracy and prevents over-ordering.
4
Why is the system asking for challan details?
For unaided schools, last year’s payment (challan) details must be entered. If last year’s books were supplied and no payment was recorded, the system blocks placing new indents.
5
Where can I find the “9th Work Education” section?
It is available in the portal menu. Schools offering Work Education in Class 9 must enter quantities separately under this menu.
6
I forgot my login password. What should I do?
Contact your Text Book Officer (TBO) or refer to the support section of the portal for password reset assistance.
7
Will I get a copy of the indent in email?
Yes. A copy of the confirmed Indent Report is automatically sent to the school’s registered email ID.
